Engage Aotearoa

Acclaim Otago Launches Independent ACC survey

As a support group for injured people, Acclaim Otago is concerned that there is very little in the way of current and independent data available that accurately describes aspects of an injured person’s experience with ACC.

Acclaim Otago’s president, Dr Denise Powell says, “This is especially obvious when talking about rehabilitation and Vocational Independence. We are hearing anecdotally, that people are being exited from ACC without first receiving meaningful rehabilitation”.

ACC has recently said that “rehabilitation always comes first” but Dr Powell says “We have no simple way of finding out if this is correct or not. ACC does not currently keep data that identifies what happens once a person exits the scheme and we believe that is a huge gap. This survey aims to find out what happens to people who are clients of ACC.”

“We hope to use the survey results to make recommendations that will substantially improve the experience of injured people in New Zealand. We believe any improvements we can identify to the scheme will benefit not just the ACC and their clients, but potentially generations of New Zealanders to come” Dr Powell states.

The survey can be found at

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