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Tag Archives: Helplines

Part-Time Advisor for Human Rights Commission

Infoline Advisor, Enquiries & Complaints team

Permanent, part time (22.5 hours per week), Auckland Central

The Human Rights Commission is seeking a part-time Advisor (22.5 hours per week worked over 3 days) for InfoLine, our information service helpline based in Auckland.

The Commission advocates and promotes respect for, and an understanding and appreciation of, human rights in New Zealand society, and encourages the maintenance and development of harmonious relations in New Zealand.

Can you:

  • remain calm under pressure
  • accurately capture and report information on complaints/enquiries received
  • work with diverse communities
  • maintain a high degree of confidentiality and discretion

Do you have:

  • experience in providing helpline services
  • knowledge of, or interest in, the Human Rights Act, the Treaty of Waitangi, te reo and tikanga
  • a good working knowledge of Microsoft Office applications and experience in data entry
  • an awareness of the functions of various government and non governmental agencies for referral purposes

The Commission advocates and promotes respect for an understanding of human rights in New Zealand society, and encourages the maintenance of harmonious relations in New Zealand.

To express your interest in this role please send your CV and covering letter to:

  • Email: humanresources@hrc.co.nz
  • Phone: Louise Flemming, Human Resources Officer, on 09 309 0874
  • Post: PO Box 6751, Wellesley Street, Auckland, 1142
  • Ref: HN6410

Applications to be received by 5pm on Wednesday 23 May 2012

The Human Rights Commission is a member of the Equal Employment Opportunities Employers Group, which obliges the Commission to adhere to EEO principles in operations, including all aspects of recruitment

Launch of Suicide Helpline: 0508 Tautoko

Press release follows:

Talking about Suicide Saves Lives, says Lifeline Aotearoa

“Unfortunately, everyone has a suicide story,” says Lifeline Aotearoa CEO, Jo Denvir.   The leading helplines organisation is preparing for World Suicide Prevention Day on 10 September by issuing a call to all New Zealanders to talk more about suicide.

“You don’t have to look very far to find someone who has been affected by suicide, but it’s not something we’re comfortable talking about in New Zealand” says Ms Denvir.   “The ripple effects of suicide are enormous.   It’s not only the family who are affected, but friends and co-workers can also experience tremendous guilt.  The legacy of suicide is definitely under-estimated.”

Lifeline Aotearoa has chosen World Suicide Prevention Week to launch the 0508 TAUTOKO helpline; New Zealand’s first suicide prevention helpline where those who may be considering suicide, or people affected by suicide, can call for help and support.    “We know those considering suicide often reach out.  The aim of 0508 TAUTOKO is to make that support readily available, where people can call without fear of being judged or rejected.” Says Lifeline Aotearoa Helplines Manager, Dylan Norton.

The helpline runs alongside Lifeline Aoteaora’s community awareness campaign around suicide, recently launched at Orakeimarae.   “The ‘start the conversation today’ campaign specifically targets our high rate of Maori youth suicide, but the message is the same throughout the community” comments Ms Denvir.  “Just asking if someone is OK, commenting that they don’t seem themselves, can make a huge difference and get someone talking.”

For further information on the ‘start the conversation today’ campaign please visit www.lifeline.org.nz


Please contact:

Jo Denvir, CEO, Lifeline Aotearoa jod@lifeline.org.nz

Kayte Godward, Sector Relationship Manager, Lifeline Aotearoa kayteg@lifeline.org.nz


Starting the Conversation:  How to talk about suicide:

  1. 1.    Check in:  If you’re concerned about someone and think they might be thinking about suicide, Check In with them.  Often people thinking of suicide give out lostsos signals that they are not okay.  One of the best things we can do is ask how they are.

    Here are some ways you can ask:
    Q) Mate, I get the feeling something’s on your mind.  Are you OK?
    Q) You don’t really seem like your old self.  What’s going on with you?
    Q) I’m really concerned about you.  Can you tell me what’s going on for you?
    Q) I want you to know you’re not alone.  I’m here for you.  Can you talk about what’s going on for you?

  1. Listen without judgement:  When someone tells you they feel suicidal, or fell like “ending it all” – LISTEN WITHOUT JUDGEMENT.  Often having someone to talk to can help keep someone safe.
  1. Take them seriously:  When someone tells you they feel suicidal, or feel like “ending it all” – TAKE THEM SERIOUSLY.  Every attempt to reach out for help is an opportunity to help keep someone safe.
  2. Ask if they have a plan:  When someone tells you they feel suicidal, or feel like ending it all: – DO THEY HAVE A PLAN? – If someone has a plan then you may need some help to keep them safe.  Connecting in with a professional or someone who knows suicide first aid is the best think to do.
  3. Connect with profesionals:  When someone tells you they feel suicidal, or feel like ‘ending it all” , and/or they have a plan – CONNECT IN WITH PROFESSIONALS.  Unless you are trained in suicide first aid it is best to connect in with someone with the tools to help keep them safe.

If you’re in an emergency situation where you or someone else is at risk of harm, contact 111. 




Lifeline Suicide Prevention Helpline:    0508 TAUTOKO

Depression.org Helpline:                         0800 111 757

Lifeline NZ 24/7 Helpline:                                    0800 543 354

SPINZ – www.spinz.org.nz

Lifeline Aotearoa – www.lifeline.org.nz